Terms of use

What is Putra Music Group?

Putra Music Group is a music distribution company focused on supporting independent musicians and record labels in distributing their work across various digital platforms. We provide premium services including distribution, royalty reporting, and responsive technical support through our official helpdesk.

General Terms

By using the Putra Music Group helpdesk, users are deemed to have read, understood, and agreed to all the terms outlined herein. These terms apply to all users of the service.

Helpdesk Services

Our helpdesk provides support related to music distribution, reporting, release management, and other technical issues. Services are available via email, online form, or our official communication channels.

User Responsibilities

Users are required to provide accurate information and are responsible for any requests submitted. Misuse of the service will be handled according to our internal policy.

Privacy and Confidentiality

User-provided information will be kept confidential and used solely for service purposes. We are committed to protecting user data.

Limitation of Liability

We are not liable for service disruptions caused by third parties or circumstances beyond our control. However, we will make our best effort to assist users.

Terms Modification

These terms may be updated at any time. Any changes will be announced through our official channels.

Contact Us

For further questions or support requests, please contact us at support@putramusicgroup.com.

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