Privacy Policy
This privacy policy explains how Putra Music Group collects, uses, and protects users' personal information submitted through our helpdesk service.
Information Collected
We collect information such as name, email, contact number, and technical issue details submitted via the helpdesk. Additional data may be collected if relevant to the request.
Use of Information
The collected information is used for customer support, processing music distribution requests, and improving service quality. We do not sell or share this data with third parties without your consent.
Data Security
We implement technical and administrative safeguards to protect your information from unauthorized access, loss, or misuse.
Data Retention
Data is retained as long as necessary for operational purposes or as required by applicable laws.
Access and Corrections
You may request access to, correction of, or deletion of your personal data at any time by contacting support@putramusicgroup.com.
Policy Changes
This privacy policy may be updated at any time. Changes will be announced through our official channels.